THE PROTECTION OF PERSONAL INFORMATION ACT (POPIA)
PRIVACY POLICY – LINKUP YOUTH
This Privacy Policy explains how LinkUp Youth collects, uses, safeguards, and stores your personal information in accordance with the Protection of Personal Information Act (“POPIA”).
We are committed to handling your data lawfully, transparently, and securely.
1. About LinkUp Youth
LinkUp Youth is a South African non-profit organisation dedicated to empowering young people through skills development, mentorship, and job readiness programmes.
We respect your privacy and protect your personal information at all times.
2. Information We Collect
We collect personal information to understand your needs, communicate with you, and provide relevant services.
2.1 Information You Provide
Such as:
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Name and surname
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Email address
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Contact number
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Organisation / school / employer
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Programme or event registration information
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Any details you provide via forms or communication
2.2 Information Collected Automatically
When you browse our website, we may collect:
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IP address
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Browser/device details
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Usage statistics
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Cookies and analytics data
Cookies help us improve your experience. They do not collect personal information unless voluntarily provided.
3. How We Use Your Information
Your personal information is used for purposes including:
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Responding to enquiries
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Registering you for programmes or events
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Communicating updates or important information
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Verifying your identity
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Improving our website and services
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Reporting and statistical research (anonymised where possible)
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Internal audits and record management
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Legal compliance
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Programme management and support
We do not sell or misuse personal information.
4. Disclosure of Information
Your information may be shared:
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With service providers assisting with programme delivery or website services
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With partners involved in youth development (only where necessary and protected)
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When required by law
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To protect the rights and property of LinkUp Youth
All third parties are bound by POPIA-aligned confidentiality and data protection obligations.
5. Information Security
We use industry-standard safeguards to protect your information. Our security measures cover:
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Password and access controls
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Secure servers
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Data encryption where applicable
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Physical and digital protection mechanisms
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Staff confidentiality and awareness
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Ongoing monitoring and security reviews
When third parties process information on our behalf, they must meet strict security requirements.
6. Your POPIA Rights
You have the right to:
6.1 Access your personal information
Request a record of the data we hold about you.
6.2 Update or correct your information
Ensure your information is accurate and complete.
6.3 Request deletion
Where appropriate and legally possible.
6.4 Withdraw consent
You may withdraw any previously given consent.
6.5 Object to processing
Under certain conditions permitted by POPIA.
We may require a valid ID for verification before acting on any request.
7. Information Retention
We keep your information only as long as necessary for service delivery, legal reasons, or administrative purposes. After this, data will be destroyed or anonymised securely.
8. Definition of Personal Information
Personal information includes any detail that identifies you as an individual, such as:
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Names and contact details
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Identification numbers
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Email and physical addresses
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Demographic or organisational information
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Any data voluntarily submitted
9. Contact Us
For privacy-related questions, corrections, or access requests, please contact us:
📧 Email: info@linkupyouth.co.za
📱 Phone: 083 293 2711
🌐 Website: www.linkupyouth.co.za